Home - Stampede Solutions

Debt collection software
made for the long run.

End-to-end collection system, built around how you operate today and scalable for wherever collections take you next.

180+

customers served

50k+

active users

25+

years of experience

For decades, collection has always been an afterthought.

A spreadsheet here, a module bolted onto a CRM there. Without proper integration, third-party tools accumulate, each one adding another layer of complexity, another source of data, another system to maintain.

It's like running with different shoes on each foot.

Volare is purpose-built for banks and financial institutions running debt collection operations. We bring domain expertise, apply best practices from across the region, and work closely with your team.

We focus only on collections and we do it exceptionally well.

Malaysia

3 major banks

20 debt collection agencies

8 financial service companies

Today, we process

$3,000,000,000

worth of collection transaction across Asia Pacific.

One hub for your
entire ecosystem.

Your team juggles data across core banking, CRMs, loan systems, credit bureaus, and more. Each living in its own silo, speaking its own language. Volare sits at the center of it all, pulling every system into a single, unified view. One integration. Zero gaps.

Let the system do the chasing.

Every overdue account is a conversation that needs to happen — Volare makes sure it does. Set your own rules, choose your channels (SMS, email, WhatsApp, or auto-caller), and let Volare reach out to the right customers at exactly the right moment. Consistent, timely, and completely hands-free.

Rise above the competition.

When NPL goes down, your ranking goes up. Volare's automation doesn't just recover payments, it transforms your company’s financial health, pushing your NPL ratio below your competitors'. The banks at the top of the rankings didn't get there by chance.

Everything collections need, customized for you.

One platform built exclusively for the full spectrum of debt collection and recovery.

Dynamic Collection Strategy

Set the rules once, every account follows.

Dynamic Collection Strategy

Volare® enables configurable automation rules to execute collection activities across defined account segments, helping organisations reduce reliance on manual processes and improve overall productivity.

External Vendor Management

Hand off the cases, keep all the control.

External Vendor Management

Volare® Agency Management System provides end‑to‑end control over external collection agencies, including structured assignment management, invoice and billing oversight, and enquiry handling with settlement request management, ensuring transparency, accountability, and compliance.

Omni-channel Communication

All your channels in one place.

Omni-channel Communication

WhatsApp, part of a broader omnichannel messaging suite that typically includes SMS, Calls, Zalo, Line, and more, enables automated and interactive customer engagement through a familiar messaging channel, supporting timely collection communications while reducing manual effort and improving response rates. WhatsApp can be further integrated with Chatbot to enable automated. Chatbot manages the end‑to‑end customer conversations, further reducing collector workload while ensuring consistent and responsive customer interactions.

AI Collection Voice Bot

One call, from hello to promise-to-pay.

AI Collection Voice Bot

Volare® Voicebot automates customer interactions through intelligent, conversational engagement, enabling efficient outbound and inbound collection calls while reducing collector workload and improving contact rates.

AI Collection Chat bot

Answers, negotiates, collects in seconds.

AI Collection Chat bot

Volare® Chatbot enables automated, real‑time customer engagement across digital channels, providing timely responses and executing collection interactions while reducing collector workload and improving customer experience.

AI Auto Summary

A 22-minute call, read in seconds.

AI Auto Summary

Volare® provides AI‑driven assistance to automatically summarise conversations, reducing disposition effort and augmenting collector productivity.

Enterprise-Grade Security

Robust authentication and access security.

Enterprise-Grade Security

Volare® is designed with Multi‑Factor Authentication (MFA) and Single Sign‑On (SSO) readiness, strengthening access security while enabling seamless and controlled user authentication across enterprise environments.

Call Quality Management

Every call on record, every slip flagged.

Call Quality Management

Volare® call quality management allowing seamless access to call recordings to continuously evaluate call interactions, identify violations and script non‑compliance, and support improved governance, risk management, and service quality.

Legal & Recovery

Every case on track, from filling to payout.

Legal & Recovery

Volare® Legal provides end‑to‑end management of legal cases across their lifecycle, enabling structured case assignment, legal stage tracking, and controlled collaboration with internal teams and external law firms to ensure transparency, governance, and compliance.

Vehicle Repossession

Field work, synced the moment it happens.

Vehicle Repossession

DEREK is a mobile repossession application that enables authorised REPO agents to efficiently execute vehicle repossession activities, including case viewing, evidence capture, and Repossession Order (RO) requests. Real‑time updates from the field are synchronised with Volare®, providing end‑to‑end visibility, control, and governance over repossession operations.

Work from Home

The whole office, from any front door.

Work from Home

Volare® is built as a cloud‑native solution, enabling scalable, flexible, and secure access to the platform. This architecture supports seamless work‑from‑home operations, allowing users to operate effectively from any location without compromising security or performance.

Your team is working hard. Just not on the right cases.

When collection strategy runs on shallow criteria and inherited rules, effort doesn't go where it matters. Some accounts get too much attention. Others not enough. Debt that could've been recovered, slipping through every day.

AI-powered recommendation for better outcomes.

Volare® leverages machine learning to predict customer behaviour and recommend the most effective collection actions, helping organisations improve collection success rates and informed decision-making.